Help Desk
If you're experiencing any issues, we're here to help. Log a ticket in our system and we'll reach out shortly!
We’re working hard to bring you online billing. We expect to debut our new system later this year!


If you need phone assistance, please call us directly at (630) 355-2000 x 15.


Need help with our support center? Follow the steps below to create an account:

  1. Go to

  2. Click on "Request New Account"

  3. Enter your information and you will receive a confirmation email

  4. Open the email and click on the link that has been provided

  5. Complete your account by choosing the correct dropdown options

  6. Track the progress of your tickets by logging into your account